Premium Plan Details
Quick Summary
The Premium plan costs $49.99 per month (or $499.99 per year) and includes 300 AI responses, the ability to edit and regenerate responses, custom prompts per star rating, a manual approval workflow, and priority support.
Pricing
| Billing Cycle | Price | Per-Month Equivalent |
|---|---|---|
| Monthly | $49.99/mo | $49.99/mo |
| Annual | $499.99/yr | $41.67/mo |
What Is Included
The Premium plan includes everything in Basic, plus:
- 300 AI-generated review responses per month per location — three times the Basic quota.
- Edit and regenerate any AI response before publishing. If the initial draft is not quite right, click regenerate for a fresh version or edit the text directly.
- Custom prompt instructions per star rating. Write specific guidance for 1-star reviews that differs from 5-star reviews, ensuring the tone matches the context.
- Manual approval workflow. Enable require-approval mode so every response is reviewed by a human before being published to Google.
- Ability to purchase additional review packs when you need more responses beyond your monthly quota.
- Priority support with faster response times via email and in-app chat.
Who Should Choose Premium
The Premium plan is built for locations where online reputation is a top priority. If your business receives a high volume of reviews, deals with sensitive customer feedback, or operates in a competitive market where every response matters, Premium gives you the tools to craft thoughtful, brand-aligned replies. It is also the right choice for locations that want human oversight before any AI response goes live.
Pro Tip
Take advantage of custom prompts per rating to create a differentiated experience. For example, instruct the AI to offer a callback or discount code in responses to 1- and 2-star reviews while keeping 5-star responses short and celebratory.
Priority Support
Premium plan customers receive priority support, which means your email and in-app chat messages are routed to the front of the queue. Our target response time for Premium support is under 4 hours during business hours (Monday through Friday, 9 AM to 6 PM ET). Basic plan customers receive support with a 24-hour target response time.
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