Regenerating AI Responses
Quick Summary
If you are not satisfied with an AI-generated response, you can regenerate it to get a completely new and different reply. This Premium feature produces a fresh response using the same review context but different phrasing and structure. Regenerated responses do not count against your monthly quota.
How to Regenerate a Response
- Navigate to the Reviews page and find the review with the response you want to regenerate.
- Click on the review to open the detail view.
- Click the "Regenerate" button (circular arrow icon) next to the AI response.
- Wait a few seconds for the new response to be generated.
- Review the new response. If you prefer the original, you can regenerate again or edit manually.
What Changes in a Regenerated Response
Each regeneration produces a completely new response. The AI uses the same inputs (review text, rating, industry, your settings) but the probabilistic nature of the language model means it will choose different words, sentence structures, and even different aspects of the review to emphasize. Think of it like asking a skilled employee to write a second draft: the message is the same, but the execution is different.
Note
Your tone, length, language, and custom instruction settings are all applied to regenerated responses, just as they are to the original. If you've changed your settings since the original was generated, the new response will use your current settings.
Quota and Plan Requirements
Response regeneration is a Premium plan feature. Basic plan users will see the Regenerate button but will be prompted to upgrade when they click it.
Pro Tip
Regenerated responses do not count against your monthly AI response quota. You can regenerate as many times as needed without worrying about using up your allotment.
When to Regenerate vs. Edit
Regeneration is best when the overall direction or tone of the response feels off and you want the AI to take a different approach. Manual editing is better when the response is mostly good but needs a small tweak, such as correcting a name or adding a specific detail the AI missed.
- Regenerate when: The response feels too generic, misses the main point of the review, or uses an awkward phrase.
- Edit when: You want to add a specific offer, correct a factual detail, or adjust a single sentence.
- Do both: Regenerate first to get a better starting point, then edit to perfect the details.
Regeneration and Scheduling
When you regenerate a response that is already scheduled for publishing, the new response replaces the old one and the publish timer resets. This ensures you always have the full delay window to review the new response before it goes live.
Important
You cannot regenerate a response that has already been published to Google. Once a response is live, you can only edit it manually through Google Business Profile directly.
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